Hello to the online Incaspin Casino asociación afiliada VIP Program, designed solely for our enrolled members in Spain. This set of terms outlines everything you need to know about how the program works, from gaining points on your top games to obtaining exclusive rewards and benefits. By signing up for our loyalty program, you accept these rules, so we recommend you to read them carefully. Our goal is to provide a transparent, fair, and engaging experience that compensates your play and commitment over time. If you have any questions after reviewing the following sections, please reach out to our support team—we are always here to help.
Entitlement and Compulsory Registration
All joining Incaspin Casino players who have completely validated their account and are based in Spain are immediately registered in the fidelity program as soon as they submit their first real-money deposit and place a qualifying wager. There is not any distinct application process or opt-in required, which means you commence gaining points from your very first bet. To continue entitled, you must maintain a sole active account and make sure that your personal and payment details stay up to date. The program is available solely to people who are at least eighteen years of age, as stipulated by Spanish gambling regulations, and any violation of the age requirement will lead in instant exclusion from the program.
Employees of Incaspin Casino, its subsidiaries, and any third-party service providers directly engaged in the program’s operation are not authorized to take part. We also reserve the authority to remove any member who has previously self-excluded or whose account has been briefly blocked due to safe gaming measures. Registration is private and not transferable, and we rigorously prohibit the employment of scripted routines or automations to create synthetic game actions. Should we identify any form of tampering, the account will be subject to invalidation, and all earned points will be forfeited without advance notice. By remaining active, you reconfirm your qualification constantly.
Point Expiry and Cancellation Rules
Accumulated loyalty points will become void if your account remains completely inactive for a span of one hundred and eighty consecutive days. Lack of activity is described as no real-money wagers, absence of deposits, and absence of logins during that window. Once points become void, they are irreversibly removed and may not be recovered, even if you subsequently resume play. To preserve your balance active, merely log in to your account or make a eligible bet at least once every six months. We send automated email reminders to Spain members before any points become void, offering you a fair opportunity to use them. This expiry policy guarantees the program remains viable for all participants and avoids dormant balances from accumulating endlessly.
In addition to inactivity-based expiry, we retain the right to revoke all or part of a member’s loyalty points in cases of verified fraud, collusion, chargeback abuse, or any major breach of our general terms and conditions. If an account is terminated by choice, any remaining points are lost right away and cannot be transferred to another player or exchanged to cash. In the same way, accounts closed due to self-exclusion or regulatory obligations will forfeit all accumulated points. For partial forfeitures following a minor terms violation, only points accumulated during the pertinent period of misconduct are removed, and we will notify you in writing of the exact adjustment made.
Collecting Loyalty Points
Loyalty points at Incaspin Casino are earned every time you submit a real-money wager on eligible casino games. The pace at which points build up is based on the game category, with slots generally contributing at the highest portion and table games, video poker, and live dealer games contributing at a reduced rate that is clearly displayed in the game rules. We do not grant points for wagers made using bonus funds, free spins, or any other promotional balances unless explicitly stated otherwise. Points are determined based on the settled wager amount, and they are credited to your loyalty balance as soon as the game round is finished and confirmed by our system.
To prevent bonus abuse and ensure fairness, we implement a minimum qualifying wager per round to trigger point accrual; bets below this threshold will not generate points even if the outcome is good. The conversion ratio between euros wagered and loyalty points may change periodically, and the current rate is always visible within your account dashboard. Points have no cash value outside the loyalty ecosystem and cannot be bought, sold, or exchanged for real currency. If a game round is cancelled or funds are returned to your balance for technical reasons, the corresponding points will be automatically deducted from your total. All awarded points are rounded down to the nearest whole number.
Redeeming Loyalty Points
Once you have collected a minimum number of loyalty points, you can exchange them for a variety of rewards featured in the loyalty store. The most common redemption options comprise bonus cash with fixed wagering requirements, free spins on selected slot titles, and sometimes special merchandise or tournament tickets. Each reward type clearly displays the number of points required and the corresponding terms, so you can make an educated choice before approving the exchange. Redemptions are processed in real time, and the bonus value, if applicable, is credited to your bonus wallet immediately. Please note that bonus cash is subject to wagering conditions before it can be withdrawn, while free spins winnings are typically credited as bonus funds.
Redemption requests are final once submitted, and points spent are permanently deducted from your loyalty balance. We do not allow the combination of multiple vouchers or redemptions to bypass minimum point thresholds, and each reward may only be claimed once per promotional period unless otherwise stated. There is no restriction to how many times you can redeem points overall, but daily or weekly caps may be applied to prevent system abuse. If a technical error causes a reward being issued without sufficient point deduction, we reserve the right to adjust the balance and cancel the associated bonus funds. Always examine the specific reward details before confirming.
Alterations and Termination and Cessation
We regularly assess the loyalty program to ensure it remains fair, captivating, and compliant with Spanish and European regulatory standards. As such, we reserve the right to change these terms, adjust earning rates, restructure tiers, or modify the available perks at any time. Whenever a material change is planned, we will inform all active Spain members via the email address registered on their account at least thirty days before the change takes effect. Minor adjustments that do not negatively affect your existing point balance or tier status may be applied without prior individual notice, but they will always be reflected in the updated terms published on our website. Your continued participation after the modification date signifies acceptance of the new rules.
In the unlikely event that the loyalty program is discontinued entirely, we will announce the effective closure date to all members with at least sixty days’ notice. During the notice period, you will maintain full access to your points balance and reward store, and we will urge everyone to spend any points before the final day. Points that remain unused after the program ends will lapse and will not be compensated with cash or any other form of credit. We promise that no negative retroactive changes will be imposed to points already earned, meaning that your loyalty balance at the time of announcement will remain fully available for redemption until the deadline. Our priority is ensuring fair treatment at every stage.
Level Perks and Unique Privileges
Each membership tier provides a collection of exclusive benefits designed to elevate your gaming experience and recognize your loyalty in practical ways. Bronze members receive access to weekly prize draws, while Silver and Gold tiers introduce progressively faster withdrawal processing times and increased monthly deposit limits. Platinum members receive a dedicated account manager who can support with personalised offers and priority support, plus a guaranteed birthday bonus that is credited automatically during the birthday month. At the Diamond level, we add bespoke event invitations, higher cashback percentages on net losses, and custom withdrawal limits arranged individually. All tier-specific perks are liable to periodic review, and we may launch seasonal surprises that are enabled only for top-tier members, ensuring that the program remains fresh and competitive.
Account Security and Program Compliance
Ensuring your loyalty account stays secure is a joint responsibility. You should not share your login details or permit another person to use your account to earn points, as this represents a serious breach of the loyalty terms. We regularly monitor account activity for suspicious patterns, such as fast point accumulation from identical betting strategies across multiple accounts or the use of virtual private networks to mask location. Any attempt to create duplicate accounts will bring about the immediate closure of all related profiles and the loss of all accrued points. Spain-based members should also be aware that your loyalty profile data is processed solely for administering the program and is never sold to third parties. If you detect unauthorised access, contact support without delay.
Membership Tiers and Movement
The loyalty program features multiple tier levels, starting from Bronze and advancing up through Silver, Gold, Platinum, and Diamond. Your movement through these tiers is determined by the total number of loyalty points you collect over a rolling evaluation period that starts from your enrolment date and restarts at the end of each calendar half-year. As soon as you reach the required point threshold for the next level, your account is elevated automatically, and you will immediately begin enjoying the improved benefits associated with that tier. Spain members can track their current standing and see exactly how many points are needed to reach the next level directly inside the loyalty dashboard.
Tier status is evaluated at the end of each evaluation window, and if you have not gathered enough points to keep your current level, a soft downgrade will be implemented. For example, a Platinum member who no longer meets the Platinum point requirement will be shifted to Gold rather than dropping all the way back to the starting tier. This buffer is created to reward consistent play and give you a fair chance to restore your status during the next cycle. Points collected during a higher-tier period do not expire when a downgrade takes place, and any tier-based perks that were already awarded, such as birthday bonuses, remain valid for the remainder of their validity window.
Frequently Asked Questions
How can I join the Incaspin Casino loyalty program as a Spain member?
You do not need to sign up separately. Each registered player who completes the full identity check process and makes a first real-money deposit is automatically enrolled. There is no opt-in fee or application form, so you begin earning loyalty points from your first qualifying bet. Merely play eligible games, and your status will be recorded in your account dashboard.
Am I able to combine points from multiple accounts or send them to a friend?
No. The loyalty program is exclusively limited to one account per person, and points are non-transferable under any situations. Combining points across different accounts, even if they belong to the same home, is forbidden and may lead to forfeiture of points. If you by mistake created a duplicate account, contact support to resolve the issue before attempting any cashing out.
What occurs to my loyalty points if I do not wager for a long time?
If your account shows zero real-money action, no deposits made, and no logins for 180 consecutive days, all unused loyalty points will expire. We issue advance email notifications to Spanish members before the deadline, so you have a chance to avoid having your points voided. A single login or a small qualifying stake is sufficient to reset the inactivity timer and preserve your points.
Do tier-based benefits like faster withdrawals apply immediately after upgrading?
That is right. Once you collect enough points to attain a higher tier, your benefits are activated automatically and can be used right away. For example, if you reach Gold status, faster withdrawal processing times take effect for all pending and future cashout requests. There is no waiting period, and your upgraded status shows instantly in the loyalty dashboard.
Are there any restrictions on which games count towards earning points?
Most real-money casino games help to point accumulation, but contribution rates are not uniform. Slots typically garner points at the full rate, while table games, video poker, and live dealer games may contribute at a lower percentage. Wagers placed with bonus funds or free spins are excluded from earning loyalty points. You can always see the exact contribution rate for a specific game in its information section.
In what way can I see my current loyalty point balance and tier progress?
Your up-to-date point balance, tier status, and the number of points needed to achieve the next level are all visible in the loyalty section of your account dashboard. This area also lists any active benefits and links to the reward store. We recommend examining your progress regularly, especially before the half-year tier reassessment, so you can plan your redemptions and keep your status.
